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Interpersonal Skills

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Interpersonal Skills

Interpersonal Skills

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Interpersonal Skills

Interpersonal Skills
Interpersonal Skills

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Question 1 of 6

1. Question

What differs listening from hearing?

Decibels are different
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Deliberate attention
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Reduced concentration
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Responding to what's heard
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Question 2 of 6

2. Question

Why is asking questions useful?

You can get detailed information
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You can become closer with the interlocutor
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You can get specific information
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You can make the conversation shorter
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Question 3 of 6

3. Question

Which of the following is the most significant body language element?

Specific body movements
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Posture
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Physical contact
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Eye contact
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Question 4 of 6

4. Question

Which of the following is not a technique for building a bridge?

Active listening
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Repetition
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Using common language
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Sustaining communication
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Question 5 of 6

5. Question

What’s the priority for successful constructive disagreement?

Staying true to yourself
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Defending your opinion
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Keeping courtesy
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Persuading your opponent
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Question 6 of 6

6. Question

Which of the following statements is true?

If you're well prepared, you don't need to think about boundaries
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If you're not prepared, you must find a way to overcome your boundaries
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There are no boundaries in negotiation
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You need to know your boundaries in every scenario
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