Civility in the Workplace Quiz

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Question 1 of 5

1. Question

Which of the following behaviors can be considered as uncivil behavior?

Starting a rumor about workplace romances happening in your department
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Cutting off a co-worker's suggestion during a meeting
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Hiding documents that your coordinator needs for creating a report
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All of the above
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Question 2 of 5

2. Question

Which of the following is a good reason to practice civility in the workplace?

Every person, regardless of age, race, or contribution deserves to be treated with respect
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Civility resonates with many of the positive values of society, including tolerance and mutual support — it's the humane thing to do
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Civility creates a conducive working environment as well as a stable and productive company
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All of the above
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Question 3 of 5

3. Question

Compromising is the middle ground between ______ and _______.

Competing; Avoiding
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Accommodating; Competing
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Collaborating; Competing
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All of the above
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Question 4 of 5

4. Question

The following are non-verbal ways of attending to what another person is saying, except for one. Which is the exception

Leaning towards the direct of the other person
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Looking at one's watch
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Using non-verbal encouragement such as nodding
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Eye contact
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Question 5 of 5

5. Question

_______ is a way of handle conflict or disagreement in the workplace is by coming up with an original and if applicable, out-of-the-box solution.

Mediation
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Arbitration
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Creative problem solving
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All of the above
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